Cancellation and Refund Policy

By using the Site and/or Services, you hereby warrant and represent that you understand and agree that CSCS may, for any reason and without prior notice to you, terminate your access to and use of the Site and/or the Services or any portion thereof. Cause for such termination shall include, but not be limited to, (i) breaches or violations of the TOU or other agreements or guidelines, (ii) requests by law enforcement or other government or regulatory authorities, or (iii) technical difficulties. Your subscription shall remain effective until terminated in accordance with this TOU.

All subscriptions offered by CSCS are recurring subscriptions, which means your subscription will automatically renew unless you cancel the subscription as provided herein. When you’re an active subscriber either unsubscribing from our email distribution list or canceling your auto trade will not be interpreted as a desire to cancel your subscription. There are only two ways in which to cancel your subscription. You can cancel your subscription at any time by either clicking the “Cancel” button on the Web Site or by notifying CSCS via email that you would like to cancel your subscription. To cancel your subscription via email, simply send us an email and put “CANCEL MY SUBSCRIPTION” in the body of the message.

To ensure that you are not automatically charged for another billing cycle, you must cancel your subscription at least 5 days prior to your renewal date. If you fail to cancel your subscription 5 days or more before your renewal date, then you may be automatically charged for a renewal of your subscription regardless of your cancellation.

Your cancellation becomes effective upon the end of the last day of your current subscription. You will not be removed from CSCS’s system immediately upon cancelling if you still have time left on your subscription; instead, you will continue to have access to the Site and receive emails and other Services from CSCS until the expiration of your subscription. For example, if you cancel while you still have 22 days left on your subscription, you will still have access to the Site and Services for the next 22 days. If you would like to opt out of receiving emails and/or other communications from CSCS prior to the expiration of your subscription, simply send CSCS an email stating you wish to opt out now. CSCS will then use best efforts to ensure that you stop receiving emails within a reasonable time of receiving your request.

CSCS reserves the right to refuse services to anyone, either current subscriber or potential subscriber, with or without any reason. CSCS further reserves the right to immediately cancel any subscription when a dispute or chargeback is filed on a previous payment, without refunding any unused portion.

All subscriptions recur automatically which means they automatically renew for the same term (month-to-month, quarterly, annually, etc.) unless you cancel your subscription at least 5 days prior to the end of your current subscription period in accordance with the terms of the Termination, Cancellation & Refund Policy.

CSCS DOES NOT PROVIDE ANY REFUNDS OF ANY KIND, WHETHER FULL, PARTIAL, PRO-RATED OR OTHERWISE.

CSCS offers long-term subscription options in order to provide a better value for its customers. However, if you are a new subscriber or if your financial and/or trading future is uncertain, CSCS encourages you to start with a short-term subscription option, such as the month-to-month subscription option. Only once you are comfortable with the Services should you consider one of CSCS’s long-term subscription options.